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Privacy and Cookie Policy

PRIVACY POLICY

1. Introduction

Your privacy is a priority for us. This privacy policy describes how we collect, use and protect your personal data when you visit our site and use our services.

2. Information Collected

We collect various types of personal data, including but not limited to:

  • Name and surname

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g. credit card details)

  • IP address

  • Browsing data on our website

This data is collected directly from you when you complete a purchase, register on our site, sign up for our newsletter or contact us for assistance.

3. Use of Information

We use your personal data to:

  • Process and manage your orders

  • Provide customer support

  • Send updates and promotions

  • Improve our website and services

  • Ensure the security of transactions.

We use technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction.

4. Sharing Information

We share your personal data with third party service providers only to the extent necessary to perform the services requested, such as shipping agents, payment processors and IT service providers. We do not sell your

data to third parties.

5.User Rights

You have the right to:

  • Access your personal data

  • Request the rectification of your data

  • Request deletion of your data

  • Limit the processing of your data

  • Request portability of your data

You can exercise these rights by contacting us via email

to info@cristallinamarmo.ch.

6.Data Security

We use security measures such as SSL encryption to protect your personal data during online transactions. In the event of a data breach, we will promptly notify the relevant authorities and affected users.

7. Data Retention

We retain your personal data only for as long as necessary to provide the requested services and fulfill the

legal obligations.

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